This post is unrelated to an early 1980’s Scottish new wave/post-punk band, fronted by singer Clare Grogan. When a Highways England contractor repairs damage, for example to a barrier, usually…

A contractor having had their knuckles wrapped for adding a 10% ‘admin’ fee to claims (HHJ Godsmark – para 40): The additional 10% Administration Charge is not a reasonable addition…

Doctor What? … the paperwork it seems … Kier Highways Ltd develops a crash cushion able to be in two places at once. At noon a Kier Crash-Cushion HX67WRF left…

07/2014, KIER HIGHWAYS LIMITED, then  EM Highways Services Ltd, previously  Enterprisemouchel Limited, were appointed to manage Area 9.  If Damage to Crown Property (DCP) occurred, for example, a vehicle hit…

It appears the Green Claims department at Highways England is not managed and struggling.   The ‘Green Claims’ team handle those claims the Authority makes against drivers who cause damage to…

31/10/2019 Highways England reports: ‘We do not have schedules of rates for the unplanned/emergency repairs specified in those contracts’. This is incorrect – the Authority does have schedules of rates…

Seemingly unable to find a single schedule of Damage to Crown Property (DCP) rates in 2018 for any of their Asset Support Contracts (since 2012), in 2019, Highways England compiled…

21/11/2016, Highways England’s CEO, Jim O’Sullivan, wrote to us: ‘I also want to ensure that drivers only pay appropriately for the damage they do to Crown property. I’m sure the…

06/01/2020 ICO rejects Highway England’s exemption: In 2016 the Chief Executive Officer of Highway England, Jim O’Sullivan’, wrote:  ‘Thanks for your note. I also want to ensure that drivers only…

11/2019 – Highways England Drives Claim Costs Up Whilst we understand the feedback from the NSoRC is being considered, it appears Highways England’s management has decided upon a different, aggressive,…