TFL 1153 & overcharging allegation

2014 to 2015 Charges by Kier Highways Ltd to the public – NOT what their provider (a Public Authority) was charged and not the process described in Appendix A to Annex 23 of the contract.  Third Parties (drivers, fleets & insurers) were charged using ‘1153’, KHL’s flawed methodology which involved dividing the ‘cost per year’ by the number of claims per annum (1153) and invoicing using the ‘charge per claim’ figure (below) i.e. the minimum fee would be £4,734.90.  The calculation was not only contrary to Appendix A to Annex 23, it clearly resulted in exagerated claims.  For example, KHL’s own literature advisies that the annual number of claims is about 5,400 i.e. almost 5 times the number (1153) used to calculate an ‘average’ charge – Third Parties were charged almost 5x what they should have been. The process was not applied to the public authority appointing them.

DESCRIPTION QUANTITY RATE Charge per claim
       
Attendance Call Out Charge   Cost per Year (Column J /1153)
Asset inspection watchmen 38 £2,750,935.90 £2,385.89
4×4 AIW vehicle 19 £440,183.25 £381.77
       
FINANCIAL MANAGEMENT   Cost per Year  
Cost Analyst 4 £19,586.98 £16.99
Commercial Manager 1 £37,075.08 £32.16
DCP Technical Assistant 12 £520,417.61 £451.36
Snr Tech Assistant 1 £66,800.61 £57.94
DCP Financial Analyst 1 £55,676.67 £48.29
DCP Manager 1 £115,888.26 £100.51
Finance Manager 1 £23,177.65 £20.10
       
OPERATIONAL MANAGEMENT   Cost per Year  
Area 3 tm programmer 1 £6,903.24 £5.99
Area Manager North 1 £34,766.48 £30.15
Area Manager South 1 £34,766.48 £30.15
Asset Delivery Manager 1 £25,109.12 £21.78
Asset Development Manager 1 £17,378.94 £15.07
Assistant to Area manager South 1 £28,972.06 £25.13
Assistant to SMT 1 £17,378.94 £15.07
Customer service coordinator 1 £4,080.62 £3.54
General Manager 1 £34,757.89 £30.15
HSE Manager 1 £9,657.35 £8.38
NCC Manager 1 £33,406.00 £28.97
NCC Operator 11 £374,787.61 £325.05
NCC supervisor and tunnel AIW 4 £161,840.10 £140.36
Network Manager 1 £28,393.00 £24.63
Network Occupancy Manager 1 £23,660.83 £20.52
Regional Business Manager 1 £37,075.08 £32.16
Severe Weather and Contingency Manager 1 £47,642.95 £41.32
Supervisors 2 £39,565.16 £34.31
Traffic Safety Officer 1 £8,351.50 £7.24
Tunnel control centre operator 4 £150,482.90 £130.51
Tunnel control centre Supervisor 2 £79,500.40 £68.95
Assistant Area manager north 1 £19,782.58 £17.16
Inspection Manager 1 £19,782.58 £17.16
M&E 1 £24,131.02 £20.93
TSCO 1 £14,836.94 £12.87
Depot clerks 4 £86,736.27 £75.23
Storeman 2 £65,851.60 £57.11
       
    £5,459,339.65 £4,734.90