- Transparency. We have long encouraged an open, honest, and straightforward approach to emergency incident attendance and repair operations.
An inability to obtain information about processes or have conduct explained as given rise to suspicion.
- Rates. The insurance industry, all Third Parties we assume, are to benefit as the rates used are those the Authority has been able to secure in a competitive market.
It appears these will be ASC Rates or those obtained from newer AD contracts. In which case they should be significantly lower than those we have seen used