21/11/2016, Highways England’s CEO’s wrote to us:

‘I also want to ensure that drivers only pay appropriately for the damage they do to Crown property.

I’m sure the current process could be simpler and I know Tim and Nick will be working to achieve this.

We are certainly putting a lot of effort into reconciling the past costs that you are talking about.’

3 years on, a meeting presenting the concerns and evidencing the issues, an ‘audit’ by KPMG (Project Verde), our correspondence setting out contract non-compliance, exaggeration and fraud (charging for costs not incurred and misleading Third parties and the Courts) and:

• the process is no simpler, indeed, of late, more complicated
• the past costs (and current) have not been reconciled.

So much for ‘a lot of effort’ in 2016 … seemingly the Authority’s efforts failed to identify then (until late 2018) that the costs they were considering, looking to reconcile, do not exist; there is no price list, the Authority overlooked agreeing one*.

As of 01/2019, the Authority has been claiming there is no schedule of rates for Damage to Crown property (DCP) works.

Our efforts to understand the Authority’s efforts have been hampered, a request for Nick and Tim’s activities was refused.  Seemingly, expecting a Public Authority to explain their efforts which failed to uncover a set of rates and failed to address costs is vexatious.  Fortunately, not according to the ICO.  Read more here.

*it is believed a schedule exists but is being withheld to prevent the extent of overstatement, exaggeration and fraud being uncovered.  Withholding also prejudices a Third Parties (driver, fleet, haulier or insurers) ability to defend the costs being presented.